Claims should be made directly to the carrier when damage occurs during delivery.
No return or exchange will be accepted without information being provided through the 9Round Gym Supplies return/exchange section.
9Round Gym Supplies will provide return shipping only for defective merchandise or incorrect shipments.
Any missing items or wrong items received must be reported through the 9Round Gym Supplies return/exchange section within 14 days. No claims will be accepted for these issues after the 14-day time period.
Defective merchandise will be replaced or credited at no additional charge. Cleto Reyes products carry a manufacturer’s warranty for defect issues for up to 30 days after ship date. All other products carry a 60-day warranty from time of shipping. For PULSE Belts see below. If merchandise is determined to have been damaged due to improper use or care, warranties will become void.
Discontinued or clearance merchandise is not accepted for return, nor do they carry the same warranties as other merchandise.